When starting to fix a problem, never rely on anyone else’s data.
I learnt this through years of fixing other people’s computer & electrical problems. The first question was always, “is it plugged in?” to which they would usually reply, “yes, of course it is!” But when you checked the plug, often it wasn’t. Or the plug socket wasn’t switched on.
Today’s case: the light in Annabel’s room hasn’t worked for a while & Kim had tried a new bulb in there, to no effect. So I’d assumed I’d need to check & swap the pendant or some wiring, which means turning off the electricity. So I hadn’t got round to it yet.
On the off-chance I just tried a bulb that I knew worked. Guess what? The light in Annabel’s room works fine now.

Posted with LifeCast