Still Down

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in

God damn it! CardiffTri.net is still down!
I’ve emailed Fasthosts tech support, but got the expected answer of, “our engineers are working as quickly as possible to complete the server upgrades, yada, yada, yada”. They’re usually such a superb company that I just cannot understand why my websites have been taken down for so long at such short notice. There must be a very big and important reason, right? Hackers? Virus?
On the flip side, Graeme at Kustom PCs emailed me straight back this morning to say I can send back my faulty wireless keyboard under warranty. They’ll even cover my postage costs or get a courier to collect it! I think I’ll take the latter option – I’m so busy at the moment I’m not going to get a chance to go to the post office for a few days.
Kustom PCs are one of the best companies around for customer care. I’ve been amazed at how Graeme has sorted out my problems, responding to emails at all times of day, and even on Sundays. Go buy your shiny PC modding kit from them.